Experience

Three roles, one evolving practice.

01Willow → PraedicoAustralia
Product Designer

The same rail product continued under Praedico after the project team became an independent company in April 2024.

What I worked on

  • Partner with rail industry experts to understand the needs of different roles and design workflows that support their work.
  • Proactively gather user feedback and continuously refine the product experience.
  • Design product interfaces using the existing UI library, extending it when new patterns are needed.
  • Plan the company website content, shape the experience for potential clients, and design and launch the site.
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02XiaoZhan EducationShanghai, China
UI/UX Designer · Design Lead

Led a small design team across the company’s online learning apps and official website.

What I worked on

  • Led three UI/UX designers while remaining hands-on across mobile and web product work.
  • Created a reusable visual foundation for IELTS, TOEFL, vocabulary, and related learning products.
  • Used user feedback and behaviour data to improve home, onboarding, and mock-exam experiences.
  • Restructured course information and content to make learning products easier to understand and choose.
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0351JobShanghai, China
UI/UX Designer → Design Leader

Joined as a UI/UX Designer and progressed to Design Leader in October 2014.

What I worked on

  • Gathered stakeholder requirements and shaped the UI/UX direction for the mobile app.
  • Designed core journeys across resumes, job discovery, messaging, and application tracking.
  • Created and maintained the visual foundation, including colour, typography, icons, and interface guidelines.
  • Collaborated with product, content, and development teams, and supported launches and marketing across channels.
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Education

Formal education

2006 — 2010

Bachelor degree: Digital Media

Beijing Forestry University

Contact

Have a complex product problem?

Available for senior product design roles, selected consulting engagements, and conversations about systems-minded design.

chloe.chen.ayu@gmail.comReplace this email and availability with your own details.